The term "Fibreplus" used in the following document refers to
Fibreplus Telecommunications College Limited (08616011)
Moorfield
Hoopers Pool
Southwick, Trowbridge,
BA14 9NG
Fibreplus respects your right to privacy. This policy summarizes what personal information is collected, how this information is used, and other important topics relating to your privacy and data protection.
This Policy applies to all Internet sites and services operated by or on behalf of Fibreplus. It also applies to personal information Fibreplus may collect:
To the extent required by applicable law, whenever Fibreplus collects personal information, Fibreplus will:
Fibreplus collects the following types of personal information:
Device and browser information. Fibreplus may collect technical information about your device, such as device type, browser type, IP address, operating system, and device identifier. Fibreplus collects this information automatically from your device and web browser through cookies and similar technologies.
Information about how you interact with us. Fibreplus may collect technical data about your usage of Fibreplus Online Services or Apps and how you interact with them, such as content viewed or downloaded, features used, links clicked, Fibreplus promotional emails opened, and dates and times of interactions. Fibreplus collects this information using cookies and similar technologies.
Location information. Fibreplus may collect location information, including precise real-time location information from your device and imprecise location information derived from, for example, your IP address or postal code. Fibreplus will NOT access precise-real time location information from your device unless you grant permission to do so.
A “cookie” is a file of information placed on your device when you visit a website. Cookies and similar technologies can enhance your user experience by saving your preferences, personalizing your online experience, and sometimes providing you with advertising which is tailored to your interests.
Fibreplus Online Services or Apps use “session cookies”. A session cookie does not identify you personally and expires after you close your browser.
Fibreplus Online Services or Apps also use “persistent cookies”. These cookies do not expire when you close your browser. Persistent cookies stay on your device until you delete them or they expire. By assigning your device a unique identifier, Fibreplus are able to create a database of your previous choices and preferences which can be provided by Fibreplus automatically, saving you time and effort on future visits.
If you access Fibreplus Online Services or Apps, you will be presented with information regarding this policy. Please note that by continuing to use the services/apps you agree to receive cookies that are strictly necessary for the service delivery.
Fibreplus uses third-party analytics services to better understand how users engage with Fibreplus Online Services or Apps, including services provided by Google.
Please use the following links for more information about how Google collects and uses data when you visit their partners’ websites or apps: www.google.com/policies/privacy/partners/
Fibreplus may also obtain personal information from other third-party sources, including publicly and commercially available sources. Fibreplus may combine the information received from Business Partners and other third-party sources with information collected from you or your device, as described above.
You have choices about the personal information you provide Fibreplus. You may choose not to provide information that Fibreplus request, but if you do so, Fibreplus may not be able to provide you a relevant service or a particular feature for a Fibreplus Online Service, App, or product.
Fibreplus may use your personal information to:
Fibreplus may also use your personal information for other uses consistent with the context in which the information was collected or with your consent.
Fibreplus may anonymize or aggregate any of the information collected and use it for any purpose, including for research and product-development purposes. Such information will not identify you individually.
Fibreplus will not disclose your personal information except as described here:
Your personal information will generally be stored in Fibreplus databases or databases maintained by service providers. Many of these databases are stored on servers located in the United Kingdom.
Fibreplus maintains reasonable safeguards to protect the confidentiality, security and integrity of your personal information. Although Fibreplus use security measures to help protect your personal information against unauthorized disclosure, misuse, or alteration, as is the case with all computer networks linked to the Internet, Fibreplus cannot guarantee the security of information provided over the Internet and will not be responsible for breaches of security beyond reasonable control.
Fibreplus Online Services or Apps may contain links to websites or mobile apps that are not operated by Fibreplus and plugins from social media platforms and other third parties. Fibreplus provide these links and plugins as a service and do not imply any endorsement of the activities or content of the related websites, apps, or social media platforms, nor any association with their operators. To learn about the information collected by these third-party websites, apps, and plugins, please visit their privacy policies.
You may review, correct and update personal information you provide to Fibreplus by completing a request form (link below) and sending it to gdpr@fibreplus.co.uk
How long Fibreplus keep your personal information will vary and will depend on the purpose and use of information collected. There are legal requirements that Fibreplus keep some types of data for specific periods. Otherwise, Fibreplus will retain it for no longer than is necessary for the purposes for which the data was collected.
Most Fibreplus Online Services or Apps are not intended for children under 13 years of age. Fibreplus will not knowingly solicit or collect personal information from or about children under 13, or the relevant minimum age under applicable local legal requirements, except as permitted under applicable law.
Some Fibreplus products, services, Online Service, and Apps are intended for use by Business Partners, including business customers (“Fibreplus B2B Services”), and your use of them is administered by your company. In such cases, authorized personnel at your company may have access to your personal information collected by these Fibreplus B2B Services, and your company may have policies applicable to your use of them. Fibreplus is not responsible for Business Partners’ policies and practices related to data privacy and security, which may be different from this Privacy Policy and any applicable Specific Privacy Statements. If your company is administering your use of a Fibreplus B2B Service, please contact your company with any privacy questions related to your use of that Fibreplus B2B Service. If there is a conflict between this Policy and an agreement between Fibreplus and its Business Partner for a Fibreplus B2B Service, then the agreement between Fibreplus and its Business Partner will control.
To determine the period for which your personal data will be retained in accordance with this Policy, Fibreplus consider criteria such as:
In accordance with the applicable laws in the European Union, you have the following rights with respect to your personal data, which apply differently in different circumstances: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability and right to object to processing. Most of these rights are not absolute. If you make a request to exercise your rights, Fibreplus will respond within one month, but have the right to extend this period by two additional months, where necessary. If Fibreplus extend the response period, you will be informed within one month from your request. You can exercise your rights by completing the request form (link below) and sending it to gdpr@fibreplus.co.uk
If you have any questions about this Policy or use of your personal information, please contact Fibreplus data protection officer at:
FibreplusChanges to this Privacy Policy will be posted on this site, along with information on any material changes. Fibreplus reserves the right to update or modify this Policy and any Specific Privacy Statements at any time and without prior notice.
This Policy was last revised in December 2018.
DATA SUBJECT REQUEST FORM