I recently ordered from fibre plus and I couldn’t be more impressed with the service I received, I spoke to Karen on the online assistance and she was very thorough in making sure I got exactly what I needed. She then put me through to Claire from the sales team who made sure I was happy with what I was getting and was also extremely helpful. Delivery was super fast too I ordered Wednesday and had my delivery by Friday morning

Everything was perfect and also the tech support our engineer received when he had a slight problem with the machine was spot on. We look forward to working with you again in the future

I really enjoyed the course even allowing for the fact everyone was concentrating rather a lot on the exams at the end. Please pass on my thanks to Pete and the Team for their time and in particular the preparation for the exams. I particularly enjoyed the external enclosure practical and the OTDR demonstration. Although I regularly working with fibre optics I picked up several bits of knowledge that will be very helpful in the future.

I am a new customer to Fibreplus, having been recommended them by a subcontractor. I must say they have more than exceeded by expectations. I have been dealing with Megan, who has been incredible throughout. Informative, patient and clearly knows and understands the industry. A true asset to the company. Clear and consise communication, with a passion for delivery that shines through. I will be recommending Fibreplus to others in the industry, in particular, Megan, who has made the process a very pleasant one. You have got yourself a loyal customer in me.

I would just like to give feedback with regards to Vicki Swanton from your sales team. I was struggling to find a testing unit to hire and Vicki was very helpful. Nothing was too much trouble and communication was great. I will be in touch with Vicki should we need to hire again.

I would like to say thanks to Megan for all the help you gave me when hiring the testing machine I needed, I had a few problems and Megan was extremely understanding and Helpful. Thanks

I had a query regarding a fibre specification and spoke to Alec who quickly talked me through the process that I needed to qualify the correct fibre for the job. Absolutely brilliant that I am still getting support from Fibreplus 5 years after I did my training course with them. Thank you!

I recently hired a INNO-View 7, Not a bad bit of kit in all honesty. I have used this brand at a previous employer and it did not disappoint. Very impressed with the way Sarah Badger dealt with the hire from start to finish. I will definitely be hiring again on the next project.

The whole experience with Fibreplus has been perfect, i'd forgotten what good customer service was until I enrolled with Fibreplus every call and mail was answered instantly and I was never left in the dark. I do not feel anything needs to be improved the whole team have managed this process extremely well even in person on exam days the training has been led safely without us students feeling restricted. Well done all involved. Im sure once the restrictions are lifted the training centre will be even more enhancing. Spot on from all involved.

Very happy with service, Megan and Alec particularly helpful and always at hand when required.

From initial enquiry to purchase of equipment & delivery. I have found the support from the sales team to be of a very high level. Always available to talk to and no annoying (on hold lift music). My main point of contact has been Megan, she has kept me up to date with the orders/ lead times and shipments. When those shipments have been delayed, I have been offered loan units to keep my business turning over. I really can’t fault that service as it’s vital to my operational needs. Secondly Conny has also slotted into that roll, any questions I have posed to her she has always known or found the answer. Megan/ Conny thanks for your great support! Overall my experience has been a very positive one, I would use again and recommend without hesitation. You have a great team! A+++

Hi all I would just like to say I have been dealing with Sarah Badger from the sales department I have had really good service from Sarah she has always kept me up to date either by email or phone she has always found the right information and correct products for my requirements and my business it was a pleasure dealing with Sarah I would definitely recommend fibre plus for the promo and professional service Sarah has provided Garry

Ordered cables arrived on time. Well made fibre cables, no faults when tested all worked first time. Good prices and customer service.

Sarah Badger was a massive help, couldn’t of asked for more.. If she was closer to London I’d be Poaching her for my CS team ;)

Really pleased with the service provided, friendly staff along with fast delivery service which makes last minute orders a breeze!

Process was really good, we really appreciated the loan unit while there was an issue with the courier. Engineers seem very happy with the View 7 unit & when we have more fibre needs we will 100% be back.

Hire worked out great for us & there are likely other fibre projects coming up that will require a hire so will be returning.

Hire was great & quick ! Will definitely be a returning customer.

Everything was spot on with the hire! I'm really happy with the service from you - in particular the prep kit. It was a nice little touch and it’s the little details that make a difference - such as the wipes etc and it was everything we needed in with the splicer.

Good communication throughout process

Conny Hunter has been extremely helpful in the hire of EXFO testers and Inno Fusion splicers and in the subsequent purchase of the ex-hire splicers. We have had outstanding service from Conny and look forward to working with her in the future.

Yes everything was delivered quicker than expected and to order. I received great customer service from Conny and will no doubt be in touch for future products. Kind regards

Cleaver service process was really good, was also very fast and efficient would highly recommend and use again in the future.

Whole Process was really good. It was the first time I have used Fibreplus for services and it was a quick turn around with great service along the way. I will definitely be returning and will recommend.

Very Happy with recent purchase, Megan was amazing the whole process. I accidently ordered the wrong software on my tester but Meg got this fixed and solved so quickly without hassle it was great. Will definitely return.

Just a short message to say thankyou for repairing our V7+ Cleaver, and for such an amazing service. Dropped off to you and collected within 24 hours - brilliant service, especially as it was during the COVID lockdown. This repair has allowed Talkwire to support the NHS and essential works during this challenging time.

So greatfull to Fibreplus Ltd. for their prompt and speedy response after I experienced some mechanical hitch with the new Inno View 8+. They even went out of their way on a weekend to ensure that I had a working splicer as they try to resolve the issue with my faulty one. To speed things up for me and to ensure that I continued to serve my clients, I received another brand new View 8+ Splicer to replace the faulty one, together withe the new V11 High-precision clever and all are working perfectly well. I must say the INNO View 8+ is a perfect machine that is fast and very precise. Thanks a lot Team Fibreplus Ltd. for your dedicated service. Your customer support is superb. Am happy to be your customer.

I have been dealing with Megan, and she is simply the best sales person I have dealt with in a long time, very accommodating even out of hours, excellent service I will be using regularly in the future.

Needed equipment at short notice and was delivered the next day! Great service from Megan who made the whole buying experience a good one! Would recommend!

City & Guilds 3667-02 Online Course "As I am returning/upskilling all of the units materials were extremely useful in helping me to understand both the physics, fundamental knowledge, standards and overview of fibre optic installations, both internally and externally. The presentation of the course was well balanced and the format of the video and quizzes worked well.

City & Guilds 3667-02 Online Course "The video learning was a big help for me.

City & Guilds 3667-02 Online Course "I have really enjoyed the course, cannot wait to get hands on!

City & Guilds 3667-02 Online Course "Having mock exams during each module was very helpful.

"Very happy with the Max 730C received, all was as described and arrived quickly. Conny was very knowledgeable and I always recommend you.

"Very happy with recent hire, equipment arrived on time and all was as described & in perfect working order. First time hiring with you & it was very quick, easy and efficient. Conny who dealt with the hire was very helpful.

"Ordered a patch lead & charger which both arrived on time and great quality. Never had any issues when purchasing from yourselves. Conny is excellent.

"Conny was helpful with all my enquiries, In fairness I am impressed with how you how have all been helpful and friendly.

"Everything was brilliant with the service I received from Fibreplus and there was no problem. I have dealt with Megan and she was great!

"The whole service and repair was spot on and was done quickly and efficiently. I would 100% use you again.

"I will definitely use Fibreplus again. Everything was straight forward and I am very very happy with it all.

“Always received exceptional service. We come to you a lot when products aren’t available through EXFO or their lead time is too long. Fibreplus has never disappointed

“The service has always been great, even when I had an issue with a product you were very quick and efficient when dealing with the issue. I highly recommend you to clients & colleagues

“I have been a loyal customer to FibrePlus for 8 years now. I cannot fault any of the service I have received whether it’s been training, hire, sales, or services. You guys & girls do a fantastic job & I am very grateful for the way you keep in touch & look after your customers

“We have recently purchased a M7 from yourselves & very happy with the quality of the equipment. I also appreciated how quickly you were able to get the equipment out to me. Can’t fault the service I received.

“Massive thanks to Megan Walsh and the team at Fibreplus Ltd. Great customer service becoming a habit.

“We are very happy with both hires, products as described with no issues. Arrived on time with no delays.

“Very pleased with recent calibration of SM3, product returned in good condition and delivered when promised. Found the process of booking the service nice and easy.

“We have been a repeat customer for year, we haven’t had any issues and find the service is always good, quick and easy. Always very happy with shipments times and speed as well

“The products were very good, and you provided an excellent service. Whenever I have had issues in the past, I have been able to speak to your technical guys over the phone and it has been sorted quickly.

“Everything arrived fine and went pretty smooth. Megan was able to get the lead time from 5-6 weeks down to 3 and it is always good equipment from you.

“Got my new splicer today thanks to Megan Walsh and the Fibreplus Team. Onwards and Upwards

“Nasim’s service was brilliant! He came and personally collected 2 or our m7 models that had a fault, he arranged them to be repaired under warranty and then arranged them to be dropped back once repaired, I will 100% be using Nasim in the future when we as a company grow and we require more machines.

"Presented very well and understandable. Very informative.

“Massive thanks to Fibreplus Ltd. for helping me achieve my city and guilds 3667 in fibre optics with their amazing training facilities. Can't thank the guys there enough. Would definitely highly recommend.

“Big thanks to Megan Walsh at Fibreplus Ltd. For all your support to get our Fibre Optic prep Kits updated, Launch Box supply and looking after our OTDR fleet Calibrations. Excellent support from supply chain

“We are looking to expand our relationship with Fibreplus. Megan with support from Georgia have provided us with a very good level of service. This is not easy with the ever changing demands of offshore wind

"I would like to take this opportunity to highlight that the manner in which Conny received my initial call, and was quickly/effectively able to support our RFQ, was highly impressive!

“Great place to learn. I would highly recommend training at Fibreplus. A massive thank you to the team especially to Pete and Matt for your time and expertise

"I can't praise enough how great the staff are. Peter, who led the course is extremely knowledgeable in his field and translates in an easy and understandable way. Highly recommended!

Two courses completed down at Fibreplus in Melksham, both courses were fully loaded with valuable information but ran smoothly and with a good environment. Instructors know their stuff and they're all willing to pass on their knowledge. I purchases some equipment after the course too, this was well organised and I even had to call to pick their brains once, which they were more than happy to help. Keep up the good work!

“A great training provider. Did the 1 week fibre course and really enjoyed it. The tutor was very knowledgeable and was a great teacher. The equipment we used was all top grade, was a lot of hands on practical work which helped break up the day from the theory stuff. Would certainly recommend Fiberplus to anyone looking for training in this field.

“I had a great time at the course last week, it was very informative and the teaching was superb!

“I recently attended Fibreplus for the Fibre Optics City and Guilds 3667-02 5 day Course and left on the Friday extremely happy with everything they provided. The Course was great with all contents fulfilling my expectations. I would highly recommend this Course and provider to anyone interested in getting into Fibre Optics or using it as a refresher. All staff at Fibreplus were great and not only did they provide a good, in-depth course on Fibre Optics they also provided a rapid and very professional service for supplying Hire Test Equipment. I will definitely be using Fibreplus in the future and will also be passing on their details and services to my network within the Oil and Gas Industry.

“Great company, their kit is always in great condition and they are really helpful with deliveries and pick ups, I would highly recommend them on every level

“I first used Fibreplus for training 2 years ago. The training was fantastic and well delivered. I have just purchased test equipment from them which and their expertise has been invaluable for ensuring that I have ordered the right thing first time. I would recommend Fibreplus for both training and equipment sales.

“We've been using the services of Fibreplus from day 1 of our company start up and couldn't recommend them more for training, purchases, hire and servicing. A great company all round with superior industry and technical knowledge.

“Great company to work with, friendly and helpful staff. Excellent lab's, tools and materials. Very knowledgeable and effective teachers. Wide range of quality products to buy or hire at reasonable price.

“Very friendly and knowledgeable staff

“Great experience from start to finish. Couldn't have been simpler and the kit is in excellent working order. Would not look anywhere else now as the prices are very competitive with excellent delivery & collection service.

“I had to hire a splicer to repair a damaged cable as my old AMP Lightcrimp terminating kit is now obsolete. The advice I got was first class in ordering the equipment I needed and then onsite help was clear and knowledgeable from all the support people. Overall a very positive experience from a company I would fully recommend.

“Very easy company to deal with. The original contact was handled well and they followed up in a professional but non intrusive manner. The equipment arrived on time as described. The technical support that we received was really good. Even returned the hire was easy as they arranged everything.

“I can honestly say one of the best courses I have been on. Course content very good. Staff very helpful and knowledgeable. I will be returning to study further courses with fibre plus. Shout out to 'Jamie' whom I thought was most helpful thought out my time at fibre plus.

“The course was a great way to get into fibre and to further my knowledge on copper. I will feel more confident at work once i return with the knowledge ive learnt. There is alot of information to take in but I found the course enjoyable and educational.

"Worked with views 5 and 7 both great machines but the 5 is smaller and more versatile proper little machine.

“I have used Fibreplus for many years for both training and equipment purchases, the service they provide is first class and are always on the end of the phone to give professional advice when required.

"Fibreplus have an excellent facility and staff for all you fibre needs whether it be training purchasing or general sound advice. I have successfully completed both City & Guilds 3667-02 Units 1,2,&3 Level 2 in Communication Cabling (Fibre Optics), Level 3 BTEC Advanced test & Measurement (fibre Optics)and found the courses excellent very thorough and with a good mix of class work and hands on experience. I strongly advise Fibreplus as a first point of call for anyone looking to successfully advance in the world of fibre optics.

"Fibreplus have bent over backwards to consistently ensure we delivery on time to our clients, always going the extra mile to ensure we receive the products and technical support we need when we need it.