OUR TESTIMONIALS

We would love to hear from you

Whether it's praise, an idea or constructive critisism, let us know what you think!

OUR MOST RECENT REVIEWS

"The product was just as described when it got delivered, in fact it actually arrived quicker than expected! I would definitely come back to Fibreplus with future fibre needs and would 100% recommend them. I would just like to add that I am very grateful for Conny's professionalism while dealing with our account, always happy to help and support.

MO

SwishFibre Ltd.
“Very happy with our recent hire, you matched the quote I had received from one of your competitors. The shipping process was very quick and easy, and I will definitely be using you guys again in the future.

JAMES

LAN Networks Inc.

MICHELLE

KNTC Ltd.
“We are very happy with the level or service from Fibreplus. We always choose to come to Fibreplus first with any fibre need as your team is very approachable!

All Reviews


Owen SartainEssex
I recently ordered from fibre plus and I couldn’t be more impressed with the service I received, I spoke to Karen on the online assistance and she was very thorough in making sure I got exactly what I needed. She then put me through to Claire from the sales team who made sure I was happy with what I was getting and was also extremely helpful. Delivery was super fast too I ordered Wednesday and had my delivery by Friday morning

Brian Zammit - Acctive LtdFebruary 2022
Everything was perfect and also the tech support our engineer received when he had a slight problem with the machine was spot on. We look forward to working with you again in the future

Brian DuganFebruary 2022
I really enjoyed the course even allowing for the fact everyone was concentrating rather a lot on the exams at the end. Please pass on my thanks to Pete and the Team for their time and in particular the preparation for the exams. I particularly enjoyed the external enclosure practical and the OTDR demonstration. Although I regularly working with fibre optics I picked up several bits of knowledge that will be very helpful in the future.

Nathan Hoy - BrskNovember 2021
I am a new customer to Fibreplus, having been recommended them by a subcontractor. I must say they have more than exceeded by expectations. I have been dealing with Megan, who has been incredible throughout. Informative, patient and clearly knows and understands the industry. A true asset to the company. Clear and consise communication, with a passion for delivery that shines through. I will be recommending Fibreplus to others in the industry, in particular, Megan, who has made the process a very pleasant one. You have got yourself a loyal customer in me.

Karen Houston - Arrow CommsNovember 2021
I would just like to give feedback with regards to Vicki Swanton from your sales team. I was struggling to find a testing unit to hire and Vicki was very helpful. Nothing was too much trouble and communication was great. I will be in touch with Vicki should we need to hire again.

Paul Baldwin - Prestige Telecommunications LTDNovember 2021
I would like to say thanks to Megan for all the help you gave me when hiring the testing machine I needed, I had a few problems and Megan was extremely understanding and Helpful. Thanks

AlastairAugust 2021
I had a query regarding a fibre specification and spoke to Alec who quickly talked me through the process that I needed to qualify the correct fibre for the job. Absolutely brilliant that I am still getting support from Fibreplus 5 years after I did my training course with them. Thank you!

Chris Athey - A Coole Electrical.August 2021
I recently hired a INNO-View 7, Not a bad bit of kit in all honesty. I have used this brand at a previous employer and it did not disappoint. Very impressed with the way Sarah Badger dealt with the hire from start to finish. I will definitely be hiring again on the next project.

LeeAugust 2021
The whole experience with Fibreplus has been perfect, i'd forgotten what good customer service was until I enrolled with Fibreplus every call and mail was answered instantly and I was never left in the dark. I do not feel anything needs to be improved the whole team have managed this process extremely well even in person on exam days the training has been led safely without us students feeling restricted. Well done all involved. Im sure once the restrictions are lifted the training centre will be even more enhancing. Spot on from all involved.

Lewis Cosgrove - EJ MUSKJuly 2021
Very happy with service, Megan and Alec particularly helpful and always at hand when required.

Andy Stevens - ION Engineering LtdJuly 2021
From initial enquiry to purchase of equipment & delivery. I have found the support from the sales team to be of a very high level. Always available to talk to and no annoying (on hold lift music). My main point of contact has been Megan, she has kept me up to date with the orders/ lead times and shipments. When those shipments have been delayed, I have been offered loan units to keep my business turning over. I really can’t fault that service as it’s vital to my operational needs. Secondly Conny has also slotted into that roll, any questions I have posed to her she has always known or found the answer. Megan/ Conny thanks for your great support! Overall my experience has been a very positive one, I would use again and recommend without hesitation. You have a great team! A+++

Garry Barnham - GRB Fibre Solutions LtdJune 2021
Hi all I would just like to say I have been dealing with Sarah Badger from the sales department I have had really good service from Sarah she has always kept me up to date either by email or phone she has always found the right information and correct products for my requirements and my business it was a pleasure dealing with Sarah I would definitely recommend fibre plus for the promo and professional service Sarah has provided Garry

Wayne - NETcsApril 2021
Ordered cables arrived on time. Well made fibre cables, no faults when tested all worked first time. Good prices and customer service.

Robb Hendry - RSH RecruitmentApril 2021
Sarah Badger was a massive help, couldn’t of asked for more.. If she was closer to London I’d be Poaching her for my CS team ;)

Andrew Stott - SDAS Cable Installations LTDApril 2021
Really pleased with the service provided, friendly staff along with fast delivery service which makes last minute orders a breeze!

Global Substation SolutionsApril 2021
Process was really good, we really appreciated the loan unit while there was an issue with the courier. Engineers seem very happy with the View 7 unit & when we have more fibre needs we will 100% be back.

Nuco TechnologiesApril 2021
Hire worked out great for us & there are likely other fibre projects coming up that will require a hire so will be returning.

S H TelecomsApril 2021
Hire was great & quick ! Will definitely be a returning customer.

St Fibre SolutionsApril 2021
Everything was spot on with the hire! I'm really happy with the service from you - in particular the prep kit. It was a nice little touch and it’s the little details that make a difference - such as the wipes etc and it was everything we needed in with the splicer.

Jake Little - K.Little Control Systems LtdApril 2021
Good communication throughout process

Mark Grogan - CMS CommunicationsApril 2021
Conny Hunter has been extremely helpful in the hire of EXFO testers and Inno Fusion splicers and in the subsequent purchase of the ex-hire splicers. We have had outstanding service from Conny and look forward to working with her in the future.

Pete Hall - PJHCompete LtdApril 2021
Yes everything was delivered quicker than expected and to order. I received great customer service from Conny and will no doubt be in touch for future products. Kind regards

GBE ConvergeMarch 2021
Cleaver service process was really good, was also very fast and efficient would highly recommend and use again in the future.

SDAS CablesMarch 2021
Whole Process was really good. It was the first time I have used Fibreplus for services and it was a quick turn around with great service along the way. I will definitely be returning and will recommend.

SCD GroupMarch 2021
Very Happy with recent purchase, Megan was amazing the whole process. I accidently ordered the wrong software on my tester but Meg got this fixed and solved so quickly without hassle it was great. Will definitely return.

Jason Johnson - TalkwireMarch 2021
Just a short message to say thankyou for repairing our V7+ Cleaver, and for such an amazing service. Dropped off to you and collected within 24 hours - brilliant service, especially as it was during the COVID lockdown. This repair has allowed Talkwire to support the NHS and essential works during this challenging time.

Stephen OchungMarch 2021
So greatfull to Fibreplus Ltd. for their prompt and speedy response after I experienced some mechanical hitch with the new Inno View 8+. They even went out of their way on a weekend to ensure that I had a working splicer as they try to resolve the issue with my faulty one. To speed things up for me and to ensure that I continued to serve my clients, I received another brand new View 8+ Splicer to replace the faulty one, together withe the new V11 High-precision clever and all are working perfectly well. I must say the INNO View 8+ is a perfect machine that is fast and very precise. Thanks a lot Team Fibreplus Ltd. for your dedicated service. Your customer support is superb. Am happy to be your customer.

Scott YoungMarch 2021
I have been dealing with Megan, and she is simply the best sales person I have dealt with in a long time, very accommodating even out of hours, excellent service I will be using regularly in the future.

Ronnie STCMarch 2021
Needed equipment at short notice and was delivered the next day! Great service from Megan who made the whole buying experience a good one! Would recommend!

Mike. EFebruary 2021
City & Guilds 3667-02 Online Course "As I am returning/upskilling all of the units materials were extremely useful in helping me to understand both the physics, fundamental knowledge, standards and overview of fibre optic installations, both internally and externally. The presentation of the course was well balanced and the format of the video and quizzes worked well.

Deen. HFebruary 2021
City & Guilds 3667-02 Online Course "The video learning was a big help for me.

Robert. JFebruary 2021
City & Guilds 3667-02 Online Course "I have really enjoyed the course, cannot wait to get hands on!

Joshua. DFebruary 2021
City & Guilds 3667-02 Online Course "Having mock exams during each module was very helpful.

GCU UK LtdFebruary 2021
"Very happy with the Max 730C received, all was as described and arrived quickly. Conny was very knowledgeable and I always recommend you.

Industrial Services & ControlFebruary 2021
"Very happy with recent hire, equipment arrived on time and all was as described & in perfect working order. First time hiring with you & it was very quick, easy and efficient. Conny who dealt with the hire was very helpful.

KMCO GroupFebruary 2021
"Ordered a patch lead & charger which both arrived on time and great quality. Never had any issues when purchasing from yourselves. Conny is excellent.

Chris. A - Acoole ElectricalFebruary 2021
"Conny was helpful with all my enquiries, In fairness I am impressed with how you how have all been helpful and friendly.

James. Mc - Splice n Data LtdFebruary 2021
"Everything was brilliant with the service I received from Fibreplus and there was no problem. I have dealt with Megan and she was great!

Matt. B - Opticore CommunicationsFebruary 2021
"The whole service and repair was spot on and was done quickly and efficiently. I would 100% use you again.

Kevin. G - Wrekin Services LtdFebruary 2021
"I will definitely use Fibreplus again. Everything was straight forward and I am very very happy with it all.

South West TelecomsFebruary 2021
“Always received exceptional service. We come to you a lot when products aren’t available through EXFO or their lead time is too long. Fibreplus has never disappointed

JW NetworksFebruary 2021
“The service has always been great, even when I had an issue with a product you were very quick and efficient when dealing with the issue. I highly recommend you to clients & colleagues

Darke & TaylorFebruary 2021
“I have been a loyal customer to FibrePlus for 8 years now. I cannot fault any of the service I have received whether it’s been training, hire, sales, or services. You guys & girls do a fantastic job & I am very grateful for the way you keep in touch & look after your customers

Unique-ConceptsFebruary 2021
“We have recently purchased a M7 from yourselves & very happy with the quality of the equipment. I also appreciated how quickly you were able to get the equipment out to me. Can’t fault the service I received.

Barry. H – Fairfield FibreJanuary 2021
“Massive thanks to Megan Walsh and the team at Fibreplus Ltd. Great customer service becoming a habit.

Ewan. S – Barlows Engineering LtdJanuary 2021
“We are very happy with both hires, products as described with no issues. Arrived on time with no delays.

Jack. A – SpliceTek CommsJanuary 2021
“Very pleased with recent calibration of SM3, product returned in good condition and delivered when promised. Found the process of booking the service nice and easy.

Edward. C – Wurzels LtdJanuary 2021
“We have been a repeat customer for year, we haven’t had any issues and find the service is always good, quick and easy. Always very happy with shipments times and speed as well

Mike. P – Elcom Projects Ltd.January 2021
“The products were very good, and you provided an excellent service. Whenever I have had issues in the past, I have been able to speak to your technical guys over the phone and it has been sorted quickly.

Andy. S – ION Engineering Ltd.January 2021
“Everything arrived fine and went pretty smooth. Megan was able to get the lead time from 5-6 weeks down to 3 and it is always good equipment from you.

Damien. M – Self-EmployedDecember 2020
“Got my new splicer today thanks to Megan Walsh and the Fibreplus Team. Onwards and Upwards

Chris. L – FOIL LtdDecember 2020
“Nasim’s service was brilliant! He came and personally collected 2 or our m7 models that had a fault, he arranged them to be repaired under warranty and then arranged them to be dropped back once repaired, I will 100% be using Nasim in the future when we as a company grow and we require more machines.

Shiva. C – VysiionDecember 2020
"Presented very well and understandable. Very informative.

Jack. D – Self EmployedNovember 2020
“Massive thanks to Fibreplus Ltd. for helping me achieve my city and guilds 3667 in fibre optics with their amazing training facilities. Can't thank the guys there enough. Would definitely highly recommend.

JDR CablesNovember 2020
“Big thanks to Megan Walsh at Fibreplus Ltd. For all your support to get our Fibre Optic prep Kits updated, Launch Box supply and looking after our OTDR fleet Calibrations. Excellent support from supply chain

Ross. P – JDR CablesOctober 2020
“We are looking to expand our relationship with Fibreplus. Megan with support from Georgia have provided us with a very good level of service. This is not easy with the ever changing demands of offshore wind

Andy. P - KingsbeechOctober 2020
"I would like to take this opportunity to highlight that the manner in which Conny received my initial call, and was quickly/effectively able to support our RFQ, was highly impressive!

Michael. R - TTCJuly 2020
“Great place to learn. I would highly recommend training at Fibreplus. A massive thank you to the team especially to Pete and Matt for your time and expertise

Zane. I - CCLJuly 2020
"I can't praise enough how great the staff are. Peter, who led the course is extremely knowledgeable in his field and translates in an easy and understandable way. Highly recommended!

Michael. Q - AVRS Systems LtdJuly 2020
Two courses completed down at Fibreplus in Melksham, both courses were fully loaded with valuable information but ran smoothly and with a good environment. Instructors know their stuff and they're all willing to pass on their knowledge. I purchases some equipment after the course too, this was well organised and I even had to call to pick their brains once, which they were more than happy to help. Keep up the good work!

AnonymousMarch 2020
“A great training provider. Did the 1 week fibre course and really enjoyed it. The tutor was very knowledgeable and was a great teacher. The equipment we used was all top grade, was a lot of hands on practical work which helped break up the day from the theory stuff. Would certainly recommend Fiberplus to anyone looking for training in this field.

Hugo. C - Zetta ConnectFebruary 2020
“I had a great time at the course last week, it was very informative and the teaching was superb!

Russell. S - North SeaMay 2020
“I recently attended Fibreplus for the Fibre Optics City and Guilds 3667-02 5 day Course and left on the Friday extremely happy with everything they provided. The Course was great with all contents fulfilling my expectations. I would highly recommend this Course and provider to anyone interested in getting into Fibre Optics or using it as a refresher. All staff at Fibreplus were great and not only did they provide a good, in-depth course on Fibre Optics they also provided a rapid and very professional service for supplying Hire Test Equipment. I will definitely be using Fibreplus in the future and will also be passing on their details and services to my network within the Oil and Gas Industry.

Paul. M – Marley CommunicationsApril 2020
“Great company, their kit is always in great condition and they are really helpful with deliveries and pick ups, I would highly recommend them on every level

Alastair. DMarch 2020
“I first used Fibreplus for training 2 years ago. The training was fantastic and well delivered. I have just purchased test equipment from them which and their expertise has been invaluable for ensuring that I have ordered the right thing first time. I would recommend Fibreplus for both training and equipment sales.

Comcore LtdMarch 2020
“We've been using the services of Fibreplus from day 1 of our company start up and couldn't recommend them more for training, purchases, hire and servicing. A great company all round with superior industry and technical knowledge.

Cristian. BMarch 2020
“Great company to work with, friendly and helpful staff. Excellent lab's, tools and materials. Very knowledgeable and effective teachers. Wide range of quality products to buy or hire at reasonable price.

Andrew. WMarch 2020
“Very friendly and knowledgeable staff

Paulo. A – Green Power ServMarch 2020
“Great experience from start to finish. Couldn't have been simpler and the kit is in excellent working order. Would not look anywhere else now as the prices are very competitive with excellent delivery & collection service.

Hedley. V – HR CablingMarch 2020
“I had to hire a splicer to repair a damaged cable as my old AMP Lightcrimp terminating kit is now obsolete. The advice I got was first class in ordering the equipment I needed and then onsite help was clear and knowledgeable from all the support people. Overall a very positive experience from a company I would fully recommend.

Richard. H – Jooced Custom Sound and VisionMarch 2020
“Very easy company to deal with. The original contact was handled well and they followed up in a professional but non intrusive manner. The equipment arrived on time as described. The technical support that we received was really good. Even returned the hire was easy as they arranged everything.

Owen. F - Idea WorksFebruary 2020
“I can honestly say one of the best courses I have been on. Course content very good. Staff very helpful and knowledgeable. I will be returning to study further courses with fibre plus. Shout out to 'Jamie' whom I thought was most helpful thought out my time at fibre plus.

Elijah. W – Idea WorksFebruary 2020
“The course was a great way to get into fibre and to further my knowledge on copper. I will feel more confident at work once i return with the knowledge ive learnt. There is alot of information to take in but I found the course enjoyable and educational.

Glen. N - GN Comms LtdFebruary 2020
"Worked with views 5 and 7 both great machines but the 5 is smaller and more versatile proper little machine.

Imerys2020
“I have used Fibreplus for many years for both training and equipment purchases, the service they provide is first class and are always on the end of the phone to give professional advice when required.

Siemens2020
"Fibreplus have an excellent facility and staff for all you fibre needs whether it be training purchasing or general sound advice. I have successfully completed both City & Guilds 3667-02 Units 1,2,&3 Level 2 in Communication Cabling (Fibre Optics), Level 3 BTEC Advanced test & Measurement (fibre Optics)and found the courses excellent very thorough and with a good mix of class work and hands on experience. I strongly advise Fibreplus as a first point of call for anyone looking to successfully advance in the world of fibre optics.

Robert. F - Feritech2020
"Fibreplus have bent over backwards to consistently ensure we delivery on time to our clients, always going the extra mile to ensure we receive the products and technical support we need when we need it.

General Reviews


Owen SartainEssex
I recently ordered from fibre plus and I couldn’t be more impressed with the service I received, I spoke to Karen on the online assistance and she was very thorough in making sure I got exactly what I needed. She then put me through to Claire from the sales team who made sure I was happy with what I was getting and was also extremely helpful. Delivery was super fast too I ordered Wednesday and had my delivery by Friday morning

Brian Zammit - Acctive LtdFebruary 2022
Everything was perfect and also the tech support our engineer received when he had a slight problem with the machine was spot on. We look forward to working with you again in the future

Nathan Hoy - BrskNovember 2021
I am a new customer to Fibreplus, having been recommended them by a subcontractor. I must say they have more than exceeded by expectations. I have been dealing with Megan, who has been incredible throughout. Informative, patient and clearly knows and understands the industry. A true asset to the company. Clear and consise communication, with a passion for delivery that shines through. I will be recommending Fibreplus to others in the industry, in particular, Megan, who has made the process a very pleasant one. You have got yourself a loyal customer in me.

AlastairAugust 2021
I had a query regarding a fibre specification and spoke to Alec who quickly talked me through the process that I needed to qualify the correct fibre for the job. Absolutely brilliant that I am still getting support from Fibreplus 5 years after I did my training course with them. Thank you!

Training Reviews


Brian DuganFebruary 2022
I really enjoyed the course even allowing for the fact everyone was concentrating rather a lot on the exams at the end. Please pass on my thanks to Pete and the Team for their time and in particular the preparation for the exams. I particularly enjoyed the external enclosure practical and the OTDR demonstration. Although I regularly working with fibre optics I picked up several bits of knowledge that will be very helpful in the future.

LeeAugust 2021
The whole experience with Fibreplus has been perfect, i'd forgotten what good customer service was until I enrolled with Fibreplus every call and mail was answered instantly and I was never left in the dark. I do not feel anything needs to be improved the whole team have managed this process extremely well even in person on exam days the training has been led safely without us students feeling restricted. Well done all involved. Im sure once the restrictions are lifted the training centre will be even more enhancing. Spot on from all involved.

Mike. EFebruary 2021
City & Guilds 3667-02 Online Course "As I am returning/upskilling all of the units materials were extremely useful in helping me to understand both the physics, fundamental knowledge, standards and overview of fibre optic installations, both internally and externally. The presentation of the course was well balanced and the format of the video and quizzes worked well.

Deen. HFebruary 2021
City & Guilds 3667-02 Online Course "The video learning was a big help for me.

Robert. JFebruary 2021
City & Guilds 3667-02 Online Course "I have really enjoyed the course, cannot wait to get hands on!

Joshua. DFebruary 2021
City & Guilds 3667-02 Online Course "Having mock exams during each module was very helpful.

Shiva. C – VysiionDecember 2020
"Presented very well and understandable. Very informative.

Jack. D – Self EmployedNovember 2020
“Massive thanks to Fibreplus Ltd. for helping me achieve my city and guilds 3667 in fibre optics with their amazing training facilities. Can't thank the guys there enough. Would definitely highly recommend.

Michael. R - TTCJuly 2020
“Great place to learn. I would highly recommend training at Fibreplus. A massive thank you to the team especially to Pete and Matt for your time and expertise

Zane. I - CCLJuly 2020
"I can't praise enough how great the staff are. Peter, who led the course is extremely knowledgeable in his field and translates in an easy and understandable way. Highly recommended!

Michael. Q - AVRS Systems LtdJuly 2020
Two courses completed down at Fibreplus in Melksham, both courses were fully loaded with valuable information but ran smoothly and with a good environment. Instructors know their stuff and they're all willing to pass on their knowledge. I purchases some equipment after the course too, this was well organised and I even had to call to pick their brains once, which they were more than happy to help. Keep up the good work!

AnonymousMarch 2020
“A great training provider. Did the 1 week fibre course and really enjoyed it. The tutor was very knowledgeable and was a great teacher. The equipment we used was all top grade, was a lot of hands on practical work which helped break up the day from the theory stuff. Would certainly recommend Fiberplus to anyone looking for training in this field.

Hugo. C - Zetta ConnectFebruary 2020
“I had a great time at the course last week, it was very informative and the teaching was superb!

Russell. S - North SeaMay 2020
“I recently attended Fibreplus for the Fibre Optics City and Guilds 3667-02 5 day Course and left on the Friday extremely happy with everything they provided. The Course was great with all contents fulfilling my expectations. I would highly recommend this Course and provider to anyone interested in getting into Fibre Optics or using it as a refresher. All staff at Fibreplus were great and not only did they provide a good, in-depth course on Fibre Optics they also provided a rapid and very professional service for supplying Hire Test Equipment. I will definitely be using Fibreplus in the future and will also be passing on their details and services to my network within the Oil and Gas Industry.

Alastair. DMarch 2020
“I first used Fibreplus for training 2 years ago. The training was fantastic and well delivered. I have just purchased test equipment from them which and their expertise has been invaluable for ensuring that I have ordered the right thing first time. I would recommend Fibreplus for both training and equipment sales.

Andrew. WMarch 2020
“Very friendly and knowledgeable staff

Owen. F - Idea WorksFebruary 2020
“I can honestly say one of the best courses I have been on. Course content very good. Staff very helpful and knowledgeable. I will be returning to study further courses with fibre plus. Shout out to 'Jamie' whom I thought was most helpful thought out my time at fibre plus.

Elijah. W – Idea WorksFebruary 2020
“The course was a great way to get into fibre and to further my knowledge on copper. I will feel more confident at work once i return with the knowledge ive learnt. There is alot of information to take in but I found the course enjoyable and educational.

Siemens2020
"Fibreplus have an excellent facility and staff for all you fibre needs whether it be training purchasing or general sound advice. I have successfully completed both City & Guilds 3667-02 Units 1,2,&3 Level 2 in Communication Cabling (Fibre Optics), Level 3 BTEC Advanced test & Measurement (fibre Optics)and found the courses excellent very thorough and with a good mix of class work and hands on experience. I strongly advise Fibreplus as a first point of call for anyone looking to successfully advance in the world of fibre optics.

Sales Reviews


Karen Houston - Arrow CommsNovember 2021
I would just like to give feedback with regards to Vicki Swanton from your sales team. I was struggling to find a testing unit to hire and Vicki was very helpful. Nothing was too much trouble and communication was great. I will be in touch with Vicki should we need to hire again.

Paul Baldwin - Prestige Telecommunications LTDNovember 2021
I would like to say thanks to Megan for all the help you gave me when hiring the testing machine I needed, I had a few problems and Megan was extremely understanding and Helpful. Thanks

Chris Athey - A Coole Electrical.August 2021
I recently hired a INNO-View 7, Not a bad bit of kit in all honesty. I have used this brand at a previous employer and it did not disappoint. Very impressed with the way Sarah Badger dealt with the hire from start to finish. I will definitely be hiring again on the next project.

Lewis Cosgrove - EJ MUSKJuly 2021
Very happy with service, Megan and Alec particularly helpful and always at hand when required.

Andy Stevens - ION Engineering LtdJuly 2021
From initial enquiry to purchase of equipment & delivery. I have found the support from the sales team to be of a very high level. Always available to talk to and no annoying (on hold lift music). My main point of contact has been Megan, she has kept me up to date with the orders/ lead times and shipments. When those shipments have been delayed, I have been offered loan units to keep my business turning over. I really can’t fault that service as it’s vital to my operational needs. Secondly Conny has also slotted into that roll, any questions I have posed to her she has always known or found the answer. Megan/ Conny thanks for your great support! Overall my experience has been a very positive one, I would use again and recommend without hesitation. You have a great team! A+++

Garry Barnham - GRB Fibre Solutions LtdJune 2021
Hi all I would just like to say I have been dealing with Sarah Badger from the sales department I have had really good service from Sarah she has always kept me up to date either by email or phone she has always found the right information and correct products for my requirements and my business it was a pleasure dealing with Sarah I would definitely recommend fibre plus for the promo and professional service Sarah has provided Garry

Wayne - NETcsApril 2021
Ordered cables arrived on time. Well made fibre cables, no faults when tested all worked first time. Good prices and customer service.

Robb Hendry - RSH RecruitmentApril 2021
Sarah Badger was a massive help, couldn’t of asked for more.. If she was closer to London I’d be Poaching her for my CS team ;)

Andrew Stott - SDAS Cable Installations LTDApril 2021
Really pleased with the service provided, friendly staff along with fast delivery service which makes last minute orders a breeze!

Global Substation SolutionsApril 2021
Process was really good, we really appreciated the loan unit while there was an issue with the courier. Engineers seem very happy with the View 7 unit & when we have more fibre needs we will 100% be back.

Nuco TechnologiesApril 2021
Hire worked out great for us & there are likely other fibre projects coming up that will require a hire so will be returning.

S H TelecomsApril 2021
Hire was great & quick ! Will definitely be a returning customer.

St Fibre SolutionsApril 2021
Everything was spot on with the hire! I'm really happy with the service from you - in particular the prep kit. It was a nice little touch and it’s the little details that make a difference - such as the wipes etc and it was everything we needed in with the splicer.

Jake Little - K.Little Control Systems LtdApril 2021
Good communication throughout process

Mark Grogan - CMS CommunicationsApril 2021
Conny Hunter has been extremely helpful in the hire of EXFO testers and Inno Fusion splicers and in the subsequent purchase of the ex-hire splicers. We have had outstanding service from Conny and look forward to working with her in the future.

Pete Hall - PJHCompete LtdApril 2021
Yes everything was delivered quicker than expected and to order. I received great customer service from Conny and will no doubt be in touch for future products. Kind regards

GBE ConvergeMarch 2021
Cleaver service process was really good, was also very fast and efficient would highly recommend and use again in the future.

SDAS CablesMarch 2021
Whole Process was really good. It was the first time I have used Fibreplus for services and it was a quick turn around with great service along the way. I will definitely be returning and will recommend.

SCD GroupMarch 2021
Very Happy with recent purchase, Megan was amazing the whole process. I accidently ordered the wrong software on my tester but Meg got this fixed and solved so quickly without hassle it was great. Will definitely return.

Jason Johnson - TalkwireMarch 2021
Just a short message to say thankyou for repairing our V7+ Cleaver, and for such an amazing service. Dropped off to you and collected within 24 hours - brilliant service, especially as it was during the COVID lockdown. This repair has allowed Talkwire to support the NHS and essential works during this challenging time.

Stephen OchungMarch 2021
So greatfull to Fibreplus Ltd. for their prompt and speedy response after I experienced some mechanical hitch with the new Inno View 8+. They even went out of their way on a weekend to ensure that I had a working splicer as they try to resolve the issue with my faulty one. To speed things up for me and to ensure that I continued to serve my clients, I received another brand new View 8+ Splicer to replace the faulty one, together withe the new V11 High-precision clever and all are working perfectly well. I must say the INNO View 8+ is a perfect machine that is fast and very precise. Thanks a lot Team Fibreplus Ltd. for your dedicated service. Your customer support is superb. Am happy to be your customer.

Scott YoungMarch 2021
I have been dealing with Megan, and she is simply the best sales person I have dealt with in a long time, very accommodating even out of hours, excellent service I will be using regularly in the future.

Ronnie STCMarch 2021
Needed equipment at short notice and was delivered the next day! Great service from Megan who made the whole buying experience a good one! Would recommend!

GCU UK LtdFebruary 2021
"Very happy with the Max 730C received, all was as described and arrived quickly. Conny was very knowledgeable and I always recommend you.

Industrial Services & ControlFebruary 2021
"Very happy with recent hire, equipment arrived on time and all was as described & in perfect working order. First time hiring with you & it was very quick, easy and efficient. Conny who dealt with the hire was very helpful.

KMCO GroupFebruary 2021
"Ordered a patch lead & charger which both arrived on time and great quality. Never had any issues when purchasing from yourselves. Conny is excellent.

Chris. A - Acoole ElectricalFebruary 2021
"Conny was helpful with all my enquiries, In fairness I am impressed with how you how have all been helpful and friendly.

James. Mc - Splice n Data LtdFebruary 2021
"Everything was brilliant with the service I received from Fibreplus and there was no problem. I have dealt with Megan and she was great!

Matt. B - Opticore CommunicationsFebruary 2021
"The whole service and repair was spot on and was done quickly and efficiently. I would 100% use you again.

Kevin. G - Wrekin Services LtdFebruary 2021
"I will definitely use Fibreplus again. Everything was straight forward and I am very very happy with it all.

South West TelecomsFebruary 2021
“Always received exceptional service. We come to you a lot when products aren’t available through EXFO or their lead time is too long. Fibreplus has never disappointed

JW NetworksFebruary 2021
“The service has always been great, even when I had an issue with a product you were very quick and efficient when dealing with the issue. I highly recommend you to clients & colleagues

Darke & TaylorFebruary 2021
“I have been a loyal customer to FibrePlus for 8 years now. I cannot fault any of the service I have received whether it’s been training, hire, sales, or services. You guys & girls do a fantastic job & I am very grateful for the way you keep in touch & look after your customers

Unique-ConceptsFebruary 2021
“We have recently purchased a M7 from yourselves & very happy with the quality of the equipment. I also appreciated how quickly you were able to get the equipment out to me. Can’t fault the service I received.

Barry. H – Fairfield FibreJanuary 2021
“Massive thanks to Megan Walsh and the team at Fibreplus Ltd. Great customer service becoming a habit.

Ewan. S – Barlows Engineering LtdJanuary 2021
“We are very happy with both hires, products as described with no issues. Arrived on time with no delays.

Jack. A – SpliceTek CommsJanuary 2021
“Very pleased with recent calibration of SM3, product returned in good condition and delivered when promised. Found the process of booking the service nice and easy.

Edward. C – Wurzels LtdJanuary 2021
“We have been a repeat customer for year, we haven’t had any issues and find the service is always good, quick and easy. Always very happy with shipments times and speed as well

Mike. P – Elcom Projects Ltd.January 2021
“The products were very good, and you provided an excellent service. Whenever I have had issues in the past, I have been able to speak to your technical guys over the phone and it has been sorted quickly.

Andy. S – ION Engineering Ltd.January 2021
“Everything arrived fine and went pretty smooth. Megan was able to get the lead time from 5-6 weeks down to 3 and it is always good equipment from you.

Damien. M – Self-EmployedDecember 2020
“Got my new splicer today thanks to Megan Walsh and the Fibreplus Team. Onwards and Upwards

Chris. L – FOIL LtdDecember 2020
“Nasim’s service was brilliant! He came and personally collected 2 or our m7 models that had a fault, he arranged them to be repaired under warranty and then arranged them to be dropped back once repaired, I will 100% be using Nasim in the future when we as a company grow and we require more machines.

JDR CablesNovember 2020
“Big thanks to Megan Walsh at Fibreplus Ltd. For all your support to get our Fibre Optic prep Kits updated, Launch Box supply and looking after our OTDR fleet Calibrations. Excellent support from supply chain

Ross. P – JDR CablesOctober 2020
“We are looking to expand our relationship with Fibreplus. Megan with support from Georgia have provided us with a very good level of service. This is not easy with the ever changing demands of offshore wind

Andy. P - KingsbeechOctober 2020
"I would like to take this opportunity to highlight that the manner in which Conny received my initial call, and was quickly/effectively able to support our RFQ, was highly impressive!

Paul. M – Marley CommunicationsApril 2020
“Great company, their kit is always in great condition and they are really helpful with deliveries and pick ups, I would highly recommend them on every level

Comcore LtdMarch 2020
“We've been using the services of Fibreplus from day 1 of our company start up and couldn't recommend them more for training, purchases, hire and servicing. A great company all round with superior industry and technical knowledge.

Cristian. BMarch 2020
“Great company to work with, friendly and helpful staff. Excellent lab's, tools and materials. Very knowledgeable and effective teachers. Wide range of quality products to buy or hire at reasonable price.

Paulo. A – Green Power ServMarch 2020
“Great experience from start to finish. Couldn't have been simpler and the kit is in excellent working order. Would not look anywhere else now as the prices are very competitive with excellent delivery & collection service.

Hedley. V – HR CablingMarch 2020
“I had to hire a splicer to repair a damaged cable as my old AMP Lightcrimp terminating kit is now obsolete. The advice I got was first class in ordering the equipment I needed and then onsite help was clear and knowledgeable from all the support people. Overall a very positive experience from a company I would fully recommend.

Richard. H – Jooced Custom Sound and VisionMarch 2020
“Very easy company to deal with. The original contact was handled well and they followed up in a professional but non intrusive manner. The equipment arrived on time as described. The technical support that we received was really good. Even returned the hire was easy as they arranged everything.

Glen. N - GN Comms LtdFebruary 2020
"Worked with views 5 and 7 both great machines but the 5 is smaller and more versatile proper little machine.

Imerys2020
“I have used Fibreplus for many years for both training and equipment purchases, the service they provide is first class and are always on the end of the phone to give professional advice when required.

Robert. F - Feritech2020
"Fibreplus have bent over backwards to consistently ensure we delivery on time to our clients, always going the extra mile to ensure we receive the products and technical support we need when we need it.
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