Basic Introduction to VOIP and 3CX

£295exc. VAT (w. VAT: £354)

This one day introduction to VOIP (Voice Over IP) covers the basics of using VOIP and includes a overview of the 3CX PBX system.

1

DAYS

1

CERTIFICATES

WEEKLY

RUNNING DATES

SN12 8BT

FIBREPLUS TRAINING CENTRE

1. Introduction to VOIP

  • What is VOIP
  • How Does it Work
  • Encoding
  • Benefits of VOIP
  • SIP Phones
  • Hard Phones
  • Soft Phones
  • Analogue Phones
  • Versions

2. Introduction to 3CX

  • What is 3CX
  • Components

3. Basic Provisioning of Phones

  • Configuring SIP Phones
  • Importing Extensions
  • Testing
  • Provisioning
  • Monitoring

4. Call Reports

  • Introduction
  • Reports Available
  • Generating Call Reports

5. FXO/FXS

  • Bridging
  • Remote Extensions
  • Conference Calls
  • Fax

6. Installing 3CX

  • Requirements
  • Setup
  • Configuring Wizard
  • Upgrading
  • Activating
  • Firewall Configuration

7. Configuring VOIP Lines

  • Introduction
  • Requirements
  • Specify a STUN Server
  • DDI's & VOIP

8. Phonebook

  • Company
  • Personal
  • Importing Entries

9. How to Back up and Restore

  • How to Back Up and Restore
  • Scheduling Regular Backups

10. Creating Extensions

  • Adding Extensions
  • User and Authentication Information
  • Voicemail Options

11. Configuring Basic Call Rules

  • Creating Outbound Calls
  • Creating Inbound Calls

12. Introduction to Advanced Features

  • PSTN Line Integration
Basic IT Skills Required

BOOK YOUR COURSEin 3 easy steps

Your new skills are just 3 steps away from you!

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Step 1

Select your course and available date with a member of the Fibreplus Training team

Step 2

Complete the Course Registration Form Online

Step 3

Once your deposit is paid, you will receive a registration letter and we will see you on your course

Get in Touch

Drop Us an Email or Call

01225 636041

Mon-Fri 8:00-16:30

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  • Great trainers, friendly and knowledgeable with an ability to synthesise complex information into digestible chunks.
    Sarah.T
  • Just completed the 3667-02. Will be back next month for the BTEC Testing course. Great job from everyone at Fibreplus!
    Craig. L
  • Really good training facility. Friendly staff. Learned a lot!
    Ross. S
  • The C&G course was enjoyable and there was a good level of practical and theory. The instructor was brilliant, very helpful and a nice approachable person.
    Ben
  • I recently attended Fibreplus for the Fibre Optics City and Guilds 3667-02 5 day Course and left on the Friday extremely happy with everything they provided. The Course was great with all contents fulfilling my expectations. I would highly recommend this Course and provider to anyone interested in getting into Fibre Optics or using it as a refresher. All staff at Fibreplus were great and not only did they provide a good, in-depth course on Fibre Optics they also provided a rapid and very professional service for supplying Hire Test Equipment. I will definitely be using Fibreplus in the future and will also be passing on their details and services to my network within the Oil and Gas Industry.
    Russell, North Sea
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