Basic Introduction to VOIP and 3CX

£295exc. VAT (w. VAT: £354)

This one day introduction to VOIP (Voice Over IP) covers the basics of using VOIP and includes a overview of the 3CX PBX system.


1

DAYS

1

CERTIFICATES

WEEKLY

RUNNING DATES

SN12 8BT

FIBREPLUS TRAINING CENTRE

1. Introduction to VOIP

  • What is VOIP
  • How Does it Work
  • Encoding
  • Benefits of VOIP
  • SIP Phones
  • Hard Phones
  • Soft Phones
  • Analogue Phones
  • Versions

2. Introduction to 3CX

  • What is 3CX
  • Components

3. Basic Provisioning of Phones

  • Configuring SIP Phones
  • Importing Extensions
  • Testing
  • Provisioning
  • Monitoring

4. Call Reports

  • Introduction
  • Reports Available
  • Generating Call Reports

5. FXO/FXS

  • Bridging
  • Remote Extensions
  • Conference Calls
  • Fax

6. Installing 3CX

  • Requirements
  • Setup
  • Configuring Wizard
  • Upgrading
  • Activating
  • Firewall Configuration

7. Configuring VOIP Lines

  • Introduction
  • Requirements
  • Specify a STUN Server
  • DDI's & VOIP

8. Phonebook

  • Company
  • Personal
  • Importing Entries

9. How to Back up and Restore

  • How to Back Up and Restore
  • Scheduling Regular Backups

10. Creating Extensions

  • Adding Extensions
  • User and Authentication Information
  • Voicemail Options

11. Configuring Basic Call Rules

  • Creating Outbound Calls
  • Creating Inbound Calls

12. Introduction to Advanced Features

  • PSTN Line Integration
Basic IT Skills Required

BOOK YOUR COURSEin 3 easy steps

Your new skills are just 3 steps away from you!

BOOK NOW

Step 1

Select your course and available date with a member of the Fibreplus Training team

Step 2

Complete the Course Registration Form Online

Step 3

Once your deposit is paid, you will receive a registration letter and we will see you on your course

Get in Touch

Drop Us an Email or Call

01225 636041

Mon-Fri 8:00-16:30

Contact Us

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  • Great place to train, would recommend to anyone.
    Aaron. M
  • "The practical part of the course was most useful as I was able to gain experience with the use of the tools and equipment used to prepare and terminate Fibre Optic cabling".
    Adam. G
  • "The whole course was terrific. From basic principles through to explanation of how test equipment would be used relevant to my industry”.
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  • “Everything was made relevant to my questions, and aims were set out at the beginning of the course”………. “Excellent training.”
    Joe. C
  • Great trainers, friendly and knowledgeable with an ability to synthesise complex information into digestible chunks.
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