Advanced Training on VoIP and 3CX Installation and Set Up

£685exc. VAT (w. VAT: £822)

This two day course follows on from the 1 day basic introduction to VOIP. These additional two days will cover the more advanced features for using the 3CX PBX system and a more in depth view into VOIP and the related technologies.







SN12 8BT


    • How Provisioning Works
    • Configuring Extensions for Provisioning
    • Configuring Phone to Receive Configuration
    • Provisioning via Phones Web Interface
    • Provisioning via DHCP Option 66
    • Provisional URL
    • URL Format for Each Phone
    • Provisioning Templates
    • Re-Provisioning
    • Monitoring your IP Phones
    • Recording a Menu Prompt
    • Creating a Digital Receeptionist
    • Allowing Callers to Dial a Known Extension Directly
    • Call by name
    • Ring Groups
    • Paging/Intercom
    • Call Queues
    • How it Works
    • Configuring the Tunnel
    • Things to Monitor
    • What is a VOIP Gateway
    • PSTN Line Configuration
    • Generating a Configuration File
    • Configuring the PSTN
    • What are Forwarding Rules
    • Simple Rules Interface
    • Advanced Call Forwarding Interface
    • Enabling Conferencing
    • Creating a Call Conference
    • Using the Tunnel with IP Hard Phones
    • Manual
    • Configuring Guides
    • Wiki
    • Request Support via Vendor or 3CX Support
    • How DDI work in 3CX
    • Adding DDI
    • Using DDI with a VOIP Provider Account
    • Calling a Party on the Other 3CX System
    • Installing 3CX Assistant
    • Configuring 3CX Assistant for use with Outlook
    • Connecting 3CX Phone Systems
    • Fax Receiving Configuration
    • Fax Server Credentials
    • Configuring the PBX and Firewall
    • Systems Extension
    • 3CX Services
    • Windows Events
Completion of 1 Day Introduction to VOIP Course or Previous VOIP Experience Required

BOOK YOUR COURSEin 3 easy steps

Your new skills are just 3 steps away from you!


Step 1

Select your course and available date with a member of the Fibreplus Training team

Step 2

Complete the Course Registration Form Online

Step 3

Once your deposit is paid, you will receive a registration letter and we will see you on your course

Get in Touch

Drop Us an Email or Call

01225 636041

Mon-Thu 8:00-16:30
Fri 8:00-16:30

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  • A training course which I thoroughly enjoyed.  Lots of practical mixed with the necessary theory. The instructors were great and explained all concepts really well. The online practice exam was also a great learning aid. Most important, I am able to apply the knowledge at work.
    Roger. P
  • Really good training facility. Friendly staff. Learned a lot!
    Ross. S
  • “Everything was made relevant to my questions, and aims were set out at the beginning of the course”………. “Excellent training.”
    Joe. C
  • Great place to train, would recommend to anyone.
    Aaron. M
  • Assessors have brilliant knowledge on all areas covered on this course
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