Advanced Training on VoIP and 3CX Installation and Set Up

£685exc. VAT (w. VAT: £822)

This two day course follows on from the 1 day basic introduction to VOIP. These additional two days will cover the more advanced features for using the 3CX PBX system and a more in depth view into VOIP and the related technologies.

2

DAYS

1

CERTIFICATES

WEEKLY

RUNNING DATES

SN12 8BT

FIBREPLUS TRAINING CENTRE

1. Automatic Provisioning

  • How Provisioning Works
  • Configuring Extensions for Provisioning
  • Configuring Phone to Receive Configuration
  • Provisioning via Phones Web Interface
  • Provisioning via DHCP Option 66
  • Provisional URL
  • URL Format for Each Phone
  • Provisioning Templates
  • Re-Provisioning
  • Monitoring your IP Phones

2. Digital Receptionist

  • Recording a Menu Prompt
  • Creating a Digital Receeptionist
  • Allowing Callers to Dial a Known Extension Directly
  • Call by name

3. Ring Groups and Queues

  • Ring Groups
  • Paging/Intercom
  • Call Queues

4. Remote Extensions

  • How it Works
  • Configuring the Tunnel

5. Monitoring & Troubleshooting

  • Things to Monitor

6. Configuring PSTN Lines

  • What is a VOIP Gateway
  • PSTN Line Configuration
  • Generating a Configuration File
  • Configuring the PSTN

7. Forwarding Rules

  • What are Forwarding Rules
  • Simple Rules Interface
  • Advanced Call Forwarding Interface

8. Call Conferencing

  • Enabling Conferencing
  • Creating a Call Conference

9. Configuring the Phone

  • Using the Tunnel with IP Hard Phones

10. Monitor IP of Gateway and Phone System

  • Manual
  • Configuring Guides
  • Wiki
  • Request Support via Vendor or 3CX Support

11. Adding DDI

  • How DDI work in 3CX
  • Adding DDI
  • Using DDI with a VOIP Provider Account
  • Calling a Party on the Other 3CX System

12. 3CX Assistant

  • Installing 3CX Assistant
  • Configuring 3CX Assistant for use with Outlook

13. Creating a Bridge

  • Connecting 3CX Phone Systems

14. Fax Server

  • Fax Receiving Configuration
  • Fax Server Credentials

15. Additional Information

  • Configuring the PBX and Firewall
  • Systems Extension
  • 3CX Services
  • Windows Events
Completion of 1 Day Introduction to VOIP Course or Previous VOIP Experience Required

BOOK YOUR COURSEin 3 easy steps

Your new skills are just 3 steps away from you!

BOOK NOW

Step 1

Select your course and available date with a member of the Fibreplus Training team

Step 2

Complete the Course Registration Form Online

Step 3

Once your deposit is paid, you will receive a registration letter and we will see you on your course

Get in Touch

Drop Us an Email or Call

01225 636041

Mon-Fri 8:00-16:30

Contact Us

Interested? Questions?

REVIEWS

See All Reviews!

We would love to know what your thoughts are!

Leave Your Feedback!
  • "I thought the instructors were great-very patient, engaged enthusiastically with the subject matter and always keen to pass on the knowledge to the students. The practical set-up was totally user friendly and the hands- on approach was more than suitably in depth. I really enjoyed getting on the tools and really getting stuck in with all the various elements of the system. I'm about to move to Germany in a couple of weeks to work on their internet backbone upgrade as a trainee fibre engineer. I'll keep you posted and will definitely be back for more courses once I've gained some work experience.”
    Ben. D
  • "The whole course was terrific. From basic principles through to explanation of how test equipment would be used relevant to my industry”.
    Ross. M
  • A training course which I thoroughly enjoyed.  Lots of practical mixed with the necessary theory. The instructors were great and explained all concepts really well. The online practice exam was also a great learning aid. Most important, I am able to apply the knowledge at work.
    Roger. P
  • Great place to train, would recommend to anyone.
    Aaron. M
  • I recently attended Fibreplus for the Fibre Optics City and Guilds 3667-02 5 day Course and left on the Friday extremely happy with everything they provided. The Course was great with all contents fulfilling my expectations. I would highly recommend this Course and provider to anyone interested in getting into Fibre Optics or using it as a refresher. All staff at Fibreplus were great and not only did they provide a good, in-depth course on Fibre Optics they also provided a rapid and very professional service for supplying Hire Test Equipment. I will definitely be using Fibreplus in the future and will also be passing on their details and services to my network within the Oil and Gas Industry.
    Russell, North Sea
Compare (0)

SIGN IN YOUR ACCOUNT TO HAVE ACCESS TO DIFFERENT FEATURES

CREATE ACCOUNT

FORGOT YOUR DETAILS?

TOP